Refund Policy

At Mork, we want you to feel confident with your order. Every Mork is backed by our 60 Night Feel Better Guarantee.

For any return or refund, simply contact our support team at morksupportteam@gmail.com with your order number, and our team will assist you.

Please inspect your order when it arrives. If the item is damaged, defective, or you received the wrong product, contact us right away at morksupportteam@gmail.com with your order number and clear photos of the issue.

We’ll review the problem and, if approved, offer a replacement, refund, or another appropriate solution.

Once your return is received and inspected, we’ll notify you whether your refund has been approved.

If approved, your refund will be issued back to your original payment method. Please allow 5–10 business days for your bank or credit card company to process and post the refund.

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Original shipping charges are non-refundable unless the return is due to an error on our end.

If you need to cancel or change an order, contact us as soon as possible at morksupportteam@gmail.com. We can’t guarantee changes after an order has been processed or shipped.

For any returns or refunds, contact our support team at morksupportteam@gmail.com and they’ll assist you.